Novotel Suites Berlin City Potsdamer Platz

GUEST REVIEWS

Discover what our guests have to say about their unforgettable stay at Novotel Suites Berlin City Potsdamer Platz

9.1

Exceptional

11,856 reviews

Location

Based on 11856 reviews

9.2

010

Staff

Based on 11856 reviews

8.8

010

Free WiFi

Based on 11856 reviews

8.6

010

Cleanliness

Based on 11856 reviews

8.5

010

Comfort

Based on 11856 reviews

8.5

010

Facilities

Based on 11856 reviews

8.3

010

Value for money

Based on 11856 reviews

8.3

010

Breakfast

Based on 11856 reviews

8.2

010

Paid WiFi

Based on 11856 reviews

7.6

010

Murat

8/10

Qatar

FAMILY_WITH_YOUNG_CHILDREN

February 9, 2026

Was nice because of the support provided by Ms Berfin

What guests loved:

The location was very good. From the staff Ms Berfin was excellent and very professional. She helped us with many challenges we faced during our stay. She is an amazing professional person.

Areas for improvement:

The toilet particularly was too small.

Olha

10/10

Poland

SOLO_TRAVELLER

January 31, 2026

Awesome room. Great location. 10/10

What guests loved:

Awesome room, great location. Polite and helpful staff. Special thanks to the Ukrainian receptionist. 10/10

Andriy

9/10

Ukraine

GROUP

January 28, 2026

Wonderful and super satisfying, many thanks!

What guests loved:

The rooms are wonderful - spacious and clean, i found them very comfortable and beds are super cosy.

Areas for improvement:

Everything was good, we just needed a bit bigger fridge :)))

Elena

10/10

Netherlands

FAMILY_WITH_YOUNG_CHILDREN

January 10, 2026

What guests loved:

The hotel had a good location, it was quiet and clean. The room was also big, with a couch.

Rousell

10/10

Vietnam

FAMILY_WITH_YOUNG_CHILDREN

January 8, 2026

What guests loved:

The location is very accessible by public transportation (train station and bus stop are close to the property) I like the cleanliness and and the friendly receptionists.

Areas for improvement:

The elevator had problem during our stay.

Subin

8/10

United Arab Emirates

FAMILY_WITH_YOUNG_CHILDREN

January 3, 2026

Like it for the location

What guests loved:

very close to the Anhalter bahnhof and close proximity to tourist destinations- (Potsdamer platz, Brandenburg Tor, Mall of Berlin, Checkpoint Charlie, Berlin Bunker Museum, etc.).

Areas for improvement:

long queues for breakfast;

Vangeliscsd

8/10

Greece

FAMILY_WITH_YOUNG_CHILDREN

December 25, 2025

What guests loved:

Everything was fine, central location both for walking, sightseeing and trains. Fridge was not working in our room the first day, but they changed our room so everything was fine. Room was spacious an...

Areas for improvement:

Although we did not have breakfast included, we noticed long queues at the breakfast area. We preferred the nearby cafes and bakeries instead.

Rahulag

10/10

Germany

FAMILY_WITH_YOUNG_CHILDREN

December 23, 2025

This is our third time and we will stay again!

What guests loved:

Hotel centrally located, clean and cozy room, gym, kids play area and more.

Areas for improvement:

Loved everything.

Andreas

8/10

United States

YOUNG_COUPLE

December 17, 2025

Convenient location at a good price

What guests loved:

Location was convenient. Bathroom was a bit small, but useable.

Areas for improvement:

Beds could have been larger.

Ayse

10/10

Turkey

FAMILY_WITH_YOUNG_CHILDREN

November 21, 2025

What guests loved:

The room was very effectively planned and organized. Although it was 30 m2 it felt bigger due to the floor plan. The bathroom is separate from the toilet which was great. Sound proofing was excellent,...